How to order
Our DIY double glazing service couldn't be more easier to use - we accept orders by phone, email, fax or post.
Here are the steps you need to follow to place an order:
1. Search double glazing product
First you will need to browse through the website for the double glazing you would like to order. You will find links to the different styles and glass designs on each category page. When you find a product that interests you, click the image, name of the door or the more info image to see its detail page. Here you will find more information about the door including the standard specification and accessories.
Measure your existing double glazing using our how to measure guide and then contact us to place your order.
We accept orders by phone, email, fax or post. Please consider using the double glazing order forms below to ensure you have covered everything you need, further still please click the links below to download the relevant double glazing order form and then call us on low call rate 0844 692 3828 or 01530 273365, alternatively fax the form on 01530 589126 or post to Just Doors UK, Jubilee Business Park, Appleby Magna, Swadlincote, Derbyshire DE12 7AJ.
Upon receipt of your order, full payment will need to be made via credit/debit card, cheque or BACS. Once payment has been received, your order will be cleared for processing.
5. Order Confirmation/Invoice
A detailed order confirmation and invoice will be emailed to you within 24 hours for checking. Where possible you will have 24 hours from the time you placed the order in which to make any changes or amendments.
Once 24 hours has elapsed your order will be sent into production, depending on the double glazing products you have ordered the production time can vary from 5-15 working days. When you order is near completion, a member of the Just Doors UK delivery team will be in touch to confirm a planned delivery date and time.
An estimated date of delivery will be detailed on your order confirmation, this is usually within 5-15 working days. The Just Doors UK delivery team will contact you by phone or email to confirm the exact delivery date and a time slot for your order, at least 48 hours prior to the delivery being made.
If you have any questions about placing an order, please drop us an email to firstname.lastname@example.org or low call rate 0844 692 3828 or 01530 273365.